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Shipping Policy

At Moore Truck Parts we offer Shipping Australia Wide for all domestic (Australian) customers. International customers will be subject to freight charges these charges are not calculated during the checkout as weight and dimensions of truck parts can vary significantly. Once a shipping cost is established, we will then contact the customer with a total order cost including shipping. Payment can be made, and the items shipped.

Same Day Dispatch

Orders finalized before 1.30pm AEST Monday to Friday are dispatched from our warehouse the same day.

 

Shipping Carriers

We ship with numerous carriers including Australia Post, TNT, Toll Ipec, DHL, Tamex and Go Logistics.
We only recommend the best carrier for each order depending on order size and shipping location.

 

Order Tracking

A tracking number will be provided to track your delivery online along with a Tax Invoice.

 

Delivery Of Orders If Shipping Address Is Unattended at Time of Delivery

Unless requested by the customer, all shipping carriers have authority to leave goods if shipping address is unattended at the time of delivery.
Customers are welcome to provide an alternate shipping address prior to item being shipped if they will not be present at the delivery time.
Proof of delivery is made available by all shipping carriers.

 

Pick Up

If you wish to pick-up your order, collections can be made between 8am – 4:30pm Monday to Friday from our warehouse in Smeaton Grange NSW.

 

International Shipping

Shipping is available worlwide. Please contact us for a quote.
Customers are also welcomed to arrange their own international freight. In this case we will provide the order shipping dimensions and weight.

Moore Truck Parts has NO connections, sponsorships or affiliations with Original parts or Truck Manufacturers (OEM) products or companies. We supply an alternative, high-quality aftermarket products which we back with a lifetime replacement warranty guarantee on all MTP new aftermarket products. *T&C’s Apply. If you have any questions, please contact us.